AI Enterprise SolutionsTailor-made ApplicationRetail Industry

Solar energy tracking and after-sales service

A solar energy application and Admin Portal for energy tracking, customer management, and after-sales service.

The problem

Customers could not monitor solar energy production and consumption in real time. After-sales service was not convenient or fast enough, information was scattered across teams, and there were limited channels for upselling and cross-selling.

"Customers can track their energy and manage after-sales service through one app."

What we built

A solar energy application with pre- and post-installation modules for promotions, product updates, equipment and order details, energy production and consumption tracking, and after-sales service.

Admin Portal with content management, customer and site management, product master management, maintenance programs, ticket management, technician appointments, ticket status tracking, and case reports.

>50%Unnecessary cases reduced
+Customer satisfaction

Same problem, different company?

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